Returns & Exchanges
At Salera, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. If your selection isn't the perfect fit, our streamlined process ensures a quick and hassle-free refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.